PRIVACY & COOKIE POLICY
Up-Vault Privacy Commitment
At Up-Vault, owned and operated by xxkyubiixx, we take your privacy seriously. This Privacy & Cookie Policy (“Policy”) explains how we collect, use, protect, and disclose personal information (PI) when you interact with our services and websites, including https://up-vault.com (the “Website”). This Policy applies to all users accessing our Services, whether through the Website or other platforms that reference this Policy.
By using our Services, you agree to the practices outlined in this Policy. If you do not agree with this Policy, please refrain from using our Services. We may update this Policy from time to time, and we encourage you to review it periodically for any changes.
1. SCOPE AND CONSENT
By accessing or using Up-Vault’s services, you accept this Privacy & Cookie Policy and consent to the collection, use, and sharing of your personal data as described. This includes data provided through our Website, mobile applications, and any third-party services we partner with.
When we refer to “Personal Information” or “PI,” we mean any data that can identify you directly or indirectly, such as your name, email address, billing information, and device details. We collect and use this data to enhance your experience with our platform.
2. PERSONAL INFORMATION WE COLLECT
We collect two types of information: Non-Personal Information and Personal Information (PI).
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Non-Personal Information: This includes data that cannot identify you individually, such as usage patterns, device information, browser type, referring URLs, and general demographic data.
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Personal Information: This includes data that can identify you, such as:
- Name and contact information (email address, phone number, billing address)
- Payment information (credit/debit card details, billing address)
- Profile data (account name, password, profile picture)
- Location data and device identifiers
- Any data you voluntarily provide through feedback, surveys, or customer service interactions
Additionally, we may collect information through cookies and web beacons, which help us analyze and improve our services.
3. HOW WE USE YOUR PERSONAL INFORMATION
We use your PI to provide, improve, and personalize our Services. Specifically, we use the information we collect to:
- Operate and maintain the functionality of our Services.
- Create and manage your account.
- Process payments and manage subscriptions.
- Send service-related announcements and promotional materials.
- Respond to your inquiries and feedback.
- Improve the quality of our platform through user behavior analysis.
- Monitor for and prevent fraud, security breaches, and unauthorized access.
- Offer targeted advertisements and promotional materials based on your preferences.
4. SHARING AND DISCLOSURE OF INFORMATION
We respect your privacy and do not sell, rent, or lease your PI to third parties. However, we may disclose your PI under the following circumstances:
- With Service Providers: We share PI with trusted third-party service providers who help us perform essential business functions, such as payment processors and email communication tools. These third parties are bound by privacy obligations to safeguard your data.
- For Legal Compliance: We may disclose PI to comply with legal obligations, protect our legal rights, or defend against claims. This includes responding to subpoenas, court orders, or law enforcement requests.
- In the Event of a Sale or Merger: If Up-Vault is involved in a merger, acquisition, or sale of assets, your PI may be transferred as part of the transaction.
5. PAYMENT INFORMATION AND THIRD-PARTY PROVIDERS
Up-Vault uses third-party payment processors for billing and subscription management. These processors collect and handle payment information in accordance with their own privacy policies. While we take all reasonable measures to ensure your data is secure, we encourage you to review the privacy policies of these third-party payment processors to understand how they handle your payment information.
6. COOKIES AND TRACKING TECHNOLOGIES
To improve your experience and provide a personalized service, Up-Vault uses cookies, web beacons, and similar technologies. A cookie is a small file stored on your device that enables us to remember your preferences, keep you logged in, and track your usage patterns on the Website.
We use cookies for the following purposes:
- Authentication: To keep you logged in and remember your login credentials.
- Analytics: To track how visitors use the Website and enhance the user experience.
- Advertising: To deliver targeted ads based on your browsing activity.
You can control the use of cookies through your browser settings, but disabling cookies may limit your ability to use some features of our services.
7. YOUR RIGHTS UNDER DATA PROTECTION LAWS
As a user, you have several rights regarding your personal data, including:
- Access: You can request information about the PI we hold about you.
- Correction: You can request to correct any inaccurate or incomplete PI.
- Deletion (“Right to be Forgotten”): You can request the deletion of your PI, subject to legal obligations and legitimate interests.
- Data Portability: You can request a copy of your PI in a structured, commonly used, and machine-readable format.
- Opt-out of Marketing: You can opt-out of receiving marketing communications from us at any time.
To exercise these rights, please contact us at privacy@up-vault.com.
8. CHILDREN’S PRIVACY
Our Services are not intended for children under the age of 13. We do not knowingly collect PI from children. If we become aware that we have inadvertently collected information from a child under 13, we will take immediate steps to delete that information.
9. INTERNATIONAL DATA TRANSFERS
Up-Vault is headquartered in the United Kingdom, and your PI may be processed and stored in different countries. By using our Services, you consent to the transfer and processing of your data in countries outside your home country, where data protection laws may differ.
10. DATA SECURITY
We use industry-standard security measures to protect your PI from unauthorized access, disclosure, alteration, and destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.
11. CHANGES TO THIS POLICY
Up-Vault reserves the right to update this Privacy & Cookie Policy at any time. We will notify you of significant changes by sending an email to the address associated with your account or posting a prominent notice on our Website. Your continued use of our Services after any changes to this Policy will be deemed acceptance of those changes.
12. HOW TO CONTACT US
If you have any questions or concerns about this Privacy & Cookie Policy, please contact us:
- By email: privacy@up-vault.com
- Through our Website: https://up-vault.com/contact